Terms of service

Last Updated: 26 July 2026

Welcome to Express Salon Supplies. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

Throughout these Terms, "we", "our" and "us" refer to Express Salon Supplies, and "you" refers to the customer or user of our website.

1. Online Store Terms

By using this website, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian.

You agree not to use our products or website for any unlawful purpose or in violation of any applicable laws or regulations.

You must not transmit viruses, malicious code or any other material that may interfere with the operation of our website.

2. Products

We endeavour to ensure all product descriptions, images and pricing are accurate.

However:

  • Colours may vary depending on your screen.
  • Packaging may differ from product images due to manufacturer updates.
  • Product specifications may change without notice.

We reserve the right to discontinue products at any time.

3. Pricing

All prices are displayed in Australian Dollars (AUD).

Where applicable, prices include GST unless otherwise stated.

We reserve the right to change pricing without prior notice.

If an obvious pricing error occurs, we reserve the right to cancel the order and provide a full refund.

4. Orders

Submitting an order does not constitute acceptance of that order.

Orders become binding only when payment has been received and your order has been accepted by us.

We reserve the right to:

  • refuse or cancel any order;
  • limit purchase quantities;
  • decline orders suspected of fraud or unauthorised activity.

If we cancel an order after payment has been received, a full refund will be issued.

5. Payment

Payments are processed securely through trusted third-party payment providers.

We do not store your complete credit card details on our servers.

6. Shipping

Delivery times provided are estimates only.

We are not responsible for delays caused by:

  • courier services;
  • weather events;
  • public holidays;
  • supplier delays;
  • circumstances beyond our reasonable control.

Risk in the goods passes to you upon delivery.

7. Returns and Refunds

Returns are handled in accordance with our Return & Refund Policy.

Nothing within these Terms excludes or limits your rights under the Australian Consumer Law.

8. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

Where a product fails to meet a consumer guarantee, we will provide remedies required by law.

9. Intellectual Property

All content on this website, including but not limited to:

  • logos
  • graphics
  • photographs
  • product descriptions
  • text
  • website design
  • branding

is owned by or licensed to Express Salon Supplies and is protected by Australian intellectual property laws.

You may not reproduce, distribute or use our content without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Express Salon Supplies is not liable for any indirect, incidental, special or consequential damages arising from the use of our website or products.

Our liability is limited to the remedies available under the Australian Consumer Law.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, policies or practices of external websites.

Accessing third-party websites is at your own risk.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of your information in accordance with our Privacy Policy.

13. Accuracy of Information

While we make every effort to keep the information on this website accurate and current, we do not warrant that all information is complete, accurate or free from errors.

Information is provided for general guidance only and may change without notice.

14. Force Majeure

We are not liable for delays or failure to perform our obligations where such delays or failures result from events beyond our reasonable control, including natural disasters, industrial disputes, pandemics, acts of government or interruptions to transport or communication services.

15. Changes to These Terms

We may update these Terms of Service from time to time.

Changes become effective immediately upon publication on this website.

Your continued use of the website constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of Queensland, Australia.

Any disputes arising in connection with these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of Queensland.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Express Salon Supplies

Email: Hello@ExpressSalonSupplies.com.au

Phone: 0494 717 323

We are committed to providing professional service and will respond to your enquiry as soon as reasonably practicable.